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Knowledgebase: RYSE: Son of Rome > HowTo
[EN_6005] HowTo - Missing Product-Key
Posted by Henry S. on 23/02/17 11:37

HowTo - Missing Product-Key

 

SYMPTOMS

  • Unable to install a newly purchased copy of "RYSE - Son of Rome" (PC Version only)

 

CAUSE

  • Product Key is missing.
  • CD Box with installation medium doesn't contain the Product-Key.

 

RESOLUTION

Please contact DEEP SILVER customer support to request the required Product-Key:

hotline@kochmedia.com

Please include in the email a copy of your purchase invoice!