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Knowledgebase: RYSE: Son of Rome > FAQ
[EN_6003] FAQ - Known issues
Posted by on 23/02/17 11:36

In Single-Player mode:

 

Mission 01 - The beginning

Problem: I'm stuck in front of the Inner Palace Door, it doesn't open.

Workaround: As a workaround, you can reload the game from the last checkpoint.

 

Mission 02 - S.P.Q.R

Problem: The controls stopped working after I entered the final combat area.

Workaround: As a workaround, you can reload the game from the last checkpoint.

 

Mission 03 - Trial by Fire

Problem: I'm stuck during the last battle, the shield ennemy doesn't spawn.

Workaround: As a workaround, you can reload the game from the last checkpoint.

 

Mission 06 - Pax Romana

Problem: I spawned at the wrong place after killing the last ennemy on the wall using the scorpio.

Workaround: As a workaround, you can reload the game from the last checkpoint.

Problem: Ennemies are supposed to come through the door, but instead they get stuck where they are.

Workaround: Set the graphic settings to a lower resolution in order to get as much FPS as possible, and reload the checkpoint. After doing so, the previous graphic settings can be re-applied.

 

Mission 07 - The Wrath of Nemesis

Problem: I got stuck in the hypogeum before being able to access to the colosseum.

Workaround: Reloading from the last checkpoint will solve this issue.

Problem: Scorpio didn't come up after I killed all the ennemies.

Workaround: Reloading from the last checkpoint will solve this issue.

 

Mission 08 - Son of Rome

Problem: I suffer damages on the elephant highway although there are no ennemies around.

Workaround: Reloading last checkpoint will solve this issue.

 

 

In Multi-Player Mode:

 

Problem: One of the prisonners got stuck before a contextual action, we can't proceed any further.

Workaround: Try to push the civilian. In case this doesn't work, quit and restart the map.

Problem: After trying to start a SOLO MP match, I got kicked back to the main menu and got a "The connection has been lost" message.

Workaround: Restart steam, or log out and log in again.

 

Problem: When trying to quit a match, I can't click on the confirmation buttons with the mouse.

Workaround: Pressing "ENTER" on keyboard or "A" on gamepad will solve the issue. To abort, press "ESCAPE" or RMB on keyboard/mouse, and "B" on gamepad.

 

Global user interface issue:

 

Problem: When switching to fullscreen with a resolution smaller than the screen's, while "Native Upscaling" is disabled, the game doesn't scale up properly.

Workaround: Install a proper profile for the display you're using.

 

Problem: Texture Resolution is grayed out can't be changed in the menu.

Workaround: add sys_spec_TextureResolution = 1,2,3 or 4 to system.cfg in the root game directory. Make sure you don’t overcommit when overriding the setting as otherwise the performance will suffer severely. Please find below the safe memory thresholds (dedicated video memory) for auto detected texture resolution:

  • 2.8 GB   = Very High
  • 1.9 GB   = High
  • 1.45 GB = Medium
  • Below    = Low

 

Problem: Video stutters during level loading or cinematics when running the game with a 4k desktop resolution.

Workaround: If the game is running with a 4k desktop resolution or higher, videos may stutter a little bit in fullscreen mode. This is due to triple buffering automatically being enabled in this case to ensure a stable framerate. To avoid this double buffering can be manually enabled by putting r_NumBackbuffers = 2 into a configuration file called system.cfg which is found in the root folder of the game. However, this is not recommended as it can lead to framerate issues.

 

Problem: Video stutters during level loading or cinematics when running the game with a refresh rate higher than 60Hz.

Workaround: Gaming monitors that run with a refresh rate higher than 60 Hz can cause videos to stutter a little bit. To solve this issue, set the monitor’s refresh rate to a multiple of 30 Hz in the Windows settings (most commonly, 60 Hz or 120 Hz) as this is the frame rate the videos were rendered at.

 

Problem: Sticky keys are conflicting with some of the games inputs (“shift” for evading in particular). The notification popup can also lead to some undefined behavior when going back into the game -> freezes, black screens.

Workaround: Make sure sticky keys are disabled in windows. Restart the game and continue at last checkpoint will solve the issue.

 

Problem: The game crashes constantly.

Workaround: Community found a workaround that seems to fix the issue for some players:

 

Problem: My onboard VGA is being taken as main VGA

Workaround: Community found a workaround that seems to fix the issue for some players:

  • Potential solution: http://goo.gl/YZ2qUe
  • Potential solution if the above doesn’t work:

- open system.cfg with notepad (can be found in the Ryse directory)

- add r_overrideDXGIAdapter = 1

- save the changes and start the game

- otherwise, onboard graphics card needs to be deactivated (people need to google for that)